Sales & Marketing Project Assistant

Yogesh Bhardwaj
Project Coordinator & Operations Specialist

Coordinating custom lighting projects across Canada & the U.S. at Bethel International. Specializing in CRM workflows, sales operations, and AI-powered process optimization.

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15 Hrs/Wk

Saved in Manual Entry

7m to 7s

Process Time Reduced

99%

Uptime Maintained

Operational Support

  • Incident Management (ITSM)
  • Active Directory & Azure AD
  • Remote Desktop Tools
  • Hardware Diagnostics
  • Network Configuration

Technical Development

  • Python & Scripting
  • REST APIs & JSON
  • SQL Database Management
  • AI & LLM Integration
  • Log Analysis & Debugging

Business Solutions

Bethel International CRM & Sales Operations
CRM & Sales Operations
Role: Sales & Marketing Project Assistant

Bethel International

Key Result: Streamlined custom lighting project workflows (pendants, chandeliers, wall sconces) across Canada & the U.S. by optimizing Go High Level CRM pipelines, building structured quotation comparison processes, and applying AI tools to accelerate client communication and internal decision-making.

Go High Level CRM Pipeline Management Supplier Coordination Wayfair Marketplace AI Workflows
Marcrete Voice AI Agent
Voice AI Automation System
Role: Technical Lead & Implementation Specialist

Marcrete Contracting Ltd.

Key Result: Eliminated 3 hours of manual data entry daily by automating the inbound call workflow.

n8n Webhooks Google Workspace APIs SIP/VoIP
Tayco Inventory System
Warehouse Inventory System
Role: Project Developer (Sole Contributor)

Tayco Floor Tracking System

Key Result: Reduced label generation time from 7 minutes to 7 seconds, saving 98%+ processing time per order.

Ionic Node.js PostgreSQL QR Automation
F&K Manufacturing Website
Web Platform
Role: Full Stack Developer

F&K Manufacturing

Business Impact: Redesigned legacy corporate interface with a strict focus on mobile responsiveness and usability. Reduced user friction, making service discovery and quoting seamless for industrial clients.

Engineered using modern, high-performance web standards.

React Tailwind CSS Responsive Design UX Optimization
Hana Trucklines Website
Logistics Web Portal
Role: Front-End Developer

Hana Trucklines

Business Impact: Engineered a modern, high-performance web presence to streamline fleet service requests and driver recruitment. Optimized load times and mobile layout to capture on-the-go logistics traffic.

HTML/CSS JavaScript Web Performance Mobile-First

Professional Experience

Sales & Marketing Project Assistant
Bethel International
2026 – Present
  • Coordinate custom lighting projects (pendants, chandeliers, wall sconces) across clients, designers, builders, and suppliers in Canada & the U.S.
  • Manage and optimize workflows within Go High Level CRM, including client communication, pipeline tracking, and follow-ups.
  • Review supplier quotations and collaborate with leadership to determine pricing strategies for custom orders.
  • Support sales operations through email management, client coordination, and promotional campaigns (including marketplaces like Wayfair).
  • Assist in inventory checks and stock coordination for lighting and furniture products.
  • Improve internal processes by organizing quotation comparisons and presenting structured insights for faster decision-making.
  • Collaborate cross-functionally with designers, builders, and internal teams to ensure smooth execution of custom projects.
  • Explore and apply AI and digital tools to improve efficiency in project handling and communication workflows.
Go High Level CRM Sales Operations Pricing Strategy Project Coordination Wayfair Marketplace AI Workflows
Technical Support Lead
Marcrete Contracting Ltd
2025 - Present
  • Maintained production uptime for business-critical AI systems, troubleshooting API failures and database connectivity issues.
  • Resolved Tier 2/3 technical escalations that required code-level analysis and log review.
  • Investigate incidents by reviewing system logs, reproducing problems, and implementing permanent fixes.
Tier 3 Support Log Analysis API Troubleshooting
IT Support Specialist
Tayco
Sep 2023 - Dec 2024
  • Bridge between the warehouse staff and the engineering team; translated user bug reports into technical documentation for developers.
  • Provided on-site support for mobile application deployment, ensuring 100% device uptime during shift changes.
  • Configured and deployed endpoint devices including mobile units and barcode scanners for warehouse staff.
Deployment Support Technical Documentation Mobile Support
Technical Support Analyst
F&K Manufacturing
June 2023 - Aug 2024
  • Supported production website updates and troubleshooting, coordinating changes and validating fixes.
  • Maintained clear change management notes to track issues and resolutions.
  • Handled DNS troubleshooting and basic hosting management to ensure site availability.
DNS Web Hosting Change Management

About Me

I bridge operations, sales, and systems thinking to drive real business results.

Currently a Sales & Marketing Project Assistant at Bethel International, I coordinate custom lighting projects across Canada & the U.S.—managing everything from CRM pipelines and supplier quotations to cross-functional team collaboration. I bring a structured, data-driven approach to every project.

My background in IT support and software development gives me a unique edge: I understand how systems work, and I use that to build smarter workflows, apply AI tools where they matter, and keep complex projects moving efficiently.

Certifications & Education

  • CompTIA A+ Certified (2025)
  • Computer Programming Diploma
    Niagara College
  • Advanced Python Development

Ready to Support Your Team

Contact me at
hello@yogeshbhardwaj.com
LinkedIn GitHub